Service and Support
 Xact recognises that high quality products demand high quality after sales and technical support. We also understand that reliability and minimal downtime is essential to the smooth running of your business. All our equipment undergoes rigorous testing by the manufacturer and is re-checked directly before installation.
PREVENTATIVE MAINTENANCE PLANS
Inspections include checkout adjustments to ensure smooth operation and compliance to manufacturers standards.
THE BASIC PLAN
A first year plan that complements the warranty, offering buyer protection from the start. It can also be continued after the first year if required.
- 2 preventative maintenance inspections per year
- 5% discount on all parts
THE PREMIUM PLAN
For facilities with first response maintenance teams in-house, in need of preventative maintenance with corrective back–up and support, but not the comprehensive support of a full service parts and labour plan. Preventative maintenance and corrective labour costs are capped.
- 4 preventative maintenance inspections per year
- 3 breakdown calls
- 10% discount on all parts
THE GOLD PLAN
Builds on the features of the premium plan. The Gold Plan reasonably caps corrective and preventative labour costs providing more controllable budgeting.
- 4 preventative maintenance inspections per year
- 5 breakdown calls
- 15% discount on all parts
Contact service team: 0151 479 3143
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